Lost in Translation: Proposed Changes to Interpretation for Non-English Speaking Claimants

The Workers’ Protection Coalition released a study that concludes claimants who need English language translation are not being sufficiently serviced by the current procedures of the New York Workers’ Compensation Board (WCB). Flaws in these procedures could expose claims to capricious appeals by claimant’s counsel.

Over the course of seven months, the Workers’ Protection Coalition observed approximately 500 hearings throughout New York City. The results found that 88 hearings had a claimant who required interpretive services. Of those 88, at least nine different languages were …

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